Monthly Archives: January 2021

How to Improve Your Hiring Process

If you already have a hiring process in place, there is a good chance it can be enhanced to better serve your business needs. Here are seven tips to improve your

hiring process.

  1. Build a strong employer brand.
    According to an Office Vibe report, more than 75% of professionals are passive candidates who aren’t currently looking for jobs, but are open to new opportunities.

Building a strong employer brand not only reduces employee turnover by 28%, it also attracts these passive candidates to your company over others.

A Glassdoor survey found that 69% of respondents are likely to apply for a job if the employer actively manages its brand by responding to reviews, updating the

company’s profile and sharing updates on the company’s culture and work environment.

When you focus on building a well-known employer brand, you won’t have to do as much active recruiting. You’ll be a highly desired organization, flooding with

applicants.

  1. Move as quickly and efficiently as possible.
    Office Vibe reported that the best candidates are off the market in 10 days. It’s important to act quickly, especially when you know you’re interested in a specific

applicant. Even if you haven’t made a decision yet, you should follow up with the candidate often, discussing further details of the position to ensure you’re on their

radar. Also, respond to any questions or concerns right away to keep them updated throughout the process.

  1. Write better job descriptions.
    Many companies write descriptions with lists of responsibilities and requirements, but a study found that this can alienate qualified employees, The Wall Street

Journal reported.

In the study, U.S. and Canadian researchers rewrote 56 job ads to emphasize two different approaches: the Needs-Supplies approach, which focuses on what the company

can do for the candidate, and the Demands-Abilities approach, which focuses on what the company expects from the candidate. Of the 991 responses, applicants who

responded to Needs-Supplies job listings were rated higher than those who responded to the Demands-Abilities ads.

Focus on what your company can do for potential employees, and you’ll attract candidates who better fit your needs.

  1. Embrace digital trends and social media.
    Most people want to work for companies that keep up with the latest tech trends. Part of embracing the digital age means using public social media profiles for

candidate research. Like most employers, you’ll probably conduct a standard background investigation on applicants, but the candidate’s social media profiles can offer

more details about the individual as a person and an employee, for better or for worse.

While it’s legally risky to allow a candidate’s social media activity to factor into your hiring decisions, as it can result in unconscious bias or discrimination, it

can give you a better picture of a job applicant you’re interested in hiring. [See related story: The Pros and Cons of Social Media Background Checks]

  1. Fit the personality to the job.
    Although the right skillset may seem like the most important factor in whether a candidate is a good fit, the truth is that skills can be acquired, but personalities

cannot.

During the selection process, consider how a candidate’s personality traits align with the daily job tasks. For instance, a trait such as empathy would likely be much

more important for a nurse or a social worker than it would be for a tax attorney or a computer programmer.

“What kind of person you hire depends on [the] culture of organization and the kind of job,” said Maynard Brusman, a San Francisco-based psychologist and founding

principal of consulting firm Working Resources. “A great person with all kinds of skills may be [a] good fit for one and [a] poor fit for another, simply based on

their personality type.”

  1. Improve your interviews.
    A study by Leadership IQ found that failures exhibited by new employees may result from flawed interview processes. The study revealed that 82% of the 5,000 managers

surveyed reported that the interviewers were too focused on other issues, too pressed for time or lacked the confidence in their interviewing abilities to pay

attention to red flags.

According to Leadership IQ CEO Mark Murphy, this is because the job interview process focuses on making sure new hires are technically competent, whereas other factors

that are just as important to employee success – like coachability, emotional intelligence, temperament and motivation – are often overlooked.

It’s important to allow prospective employees to interview you, too. Letting candidates ask questions will give you a chance to see what’s important to them, Brusman

said. It also gives them a chance to determine that they want to keep pursuing a job at your company, or to decide that it’s not the right fit for them.

“Be open and honest about what it’s going to be like to work for your company,” Brusman said. “You want to give a realistic preview of the work environment.”

  1. Keep an eye on your reviews.
    Potential employees often seek insider information about companies they want to work for, and this includes salary estimates, interview tips and reviews from current

and former employees from sites such as Glassdoor. Studies show that 86% of Glassdoor users read company reviews and ratings before deciding to apply for a job. Top

candidates may not even apply in the first place if they don’t like what they see: 50% of job seekers said they would not take a job with a company that had a bad

reputation, even for a pay increase.

Two actions that draw in candidates include being active on review websites and posting accurate information. If you have a lot of negative reviews from former

employees, it may be time to work on your company culture before you try to fill any open positions. Doing so can improve employee retention and lead to more positive

reviews that will attract quality employees.

Key takeaway: To improve your hiring process, embrace technology, build a positive company brand and online reputation, and improve job descriptions and interviews.